What to Do If You Can’t Access Your Account
Forgot your password? Follow this quick guide to recover access in just a few steps.
If you're locked out of your account, follow these steps to regain access:
Step 1: Use the "Forgot Password" Option
On the login page, click the "Forgot Password" or "Can’t Access Account" link, and enter your registered email address or phone number.
Step 2: Verify Your Identity
Check your inbox or SMS for a verification code, then enter the code to proceed.
- Ensure you have access to the associated email or phone.
- Contact support if the verification code does not arrive.
Step 3: Contact Support
If all else fails, reach out to the customer support team for assistance.
Step 4: Create a New Password
Follow the instructions to set a strong and unique password.
- Use a mix of uppercase and lowercase letters, numbers, and special characters.
- Avoid using easily guessable information like birthdays.
.jpg)
.jpg)
.jpg)
.jpg)
.jpg)